She is a lean woman. She is stern and has an air of brooking little nonsense.
When Siuan Sanche arrives in Chachin, she takes a room at The Evening Star. When she finds Moiraine Damodred, Mistress Tolvina has no objections to them sharing a room, so long as the extra is paid. Moiraine and Siuan hire two of Mistress Tolvina's men to escort them for a few hours. Mistress Tolvina would not have let them use her men if the women had gotten themselves in a duel, but to escort them to a banker would be fine as long as the men were paid. She also recommends Silene Dorelmin as a seamstress to Moiraine. She never curtsies, not even to a very rich person, most likely because she knows that one can be rich at one moment and loose all money in the blink of an eye.